http://newsfeed.technologyevaluation.com/ Technology Evaluation Centers - News Analysis and Research. Technology Evaluation Centers Inc. (TEC) is the impartial advocate for end users and purchasers of enterprise software solutions. It has aided IT professionals with software selection since 1993. en-us Thu, 4 Dec 2008 00:00:00 -0500 http://newsfeed.technologyevaluation.com/?/images/logo_centers.jpg http://newsfeed.technologyevaluation.com/ 144 60 http://whitepapers.technologyevaluation.com/view_document/9481/Content-Security-for-the-Next-Decade.html http://whitepapers.technologyevaluation.com/view_document/9481/Content-Security-for-the-Next-Decade.html The need to share information is greater than ever, with increasingly complex company-wide processes. The movement of digital data, both within a company and across its porous boundaries, carries… Tue, 2 Dec 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9480/Soaring-across-the-Regions-A-View-of-the-Impact-of-the-Internet-on-Business.html http://whitepapers.technologyevaluation.com/view_document/9480/Soaring-across-the-Regions-A-View-of-the-Impact-of-the-Internet-on-Business.html The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a business’s reach, it is valuable to know… Tue, 2 Dec 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9479/You-re-Laying-Off-Your-Best-Problem-solvers.html http://whitepapers.technologyevaluation.com/view_document/9479/You-re-Laying-Off-Your-Best-Problem-solvers.html Companies initiating layoffs in response to market problems tend to focus on retaining “high-potential” people. Unfortunately, human resources (HR) departments’ definition of “high-potential” often… Mon, 1 Dec 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9458/Small-Call-Centers-Challenges-and-Opportunities.html http://whitepapers.technologyevaluation.com/view_document/9458/Small-Call-Centers-Challenges-and-Opportunities.html Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have… Wed, 26 Nov 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9456/Improving-Agent-Productivity-with-Closed-loop-Coaching.html http://whitepapers.technologyevaluation.com/view_document/9456/Improving-Agent-Productivity-with-Closed-loop-Coaching.html Contact center managers are expected to provide high levels of customer satisfaction while increasing revenues and controlling costs. How can you reconcile these seemingly opposing goals? One… Wed, 26 Nov 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9446/Case-Study-SchoolKidz.html http://whitepapers.technologyevaluation.com/view_document/9446/Case-Study-SchoolKidz.html SchoolKidz provides an approach to fulfilling the school supply needs of students, parents, and educators. In 2007, Staples acquired the company, with plans to grow SchoolKidz’s annual revenue. To… Tue, 25 Nov 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9445/Case-Study-InMotion-Entertainment.html http://whitepapers.technologyevaluation.com/view_document/9445/Case-Study-InMotion-Entertainment.html InMotion, with more than 50 stores in 33 airports, delivers portable entertainment to the travelers’ market. InMotion faced inventory control issues due to limited store space, and plans to merge… Tue, 25 Nov 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9444/Case-Study-Commonwealth-Engineering-and-Construction.html http://whitepapers.technologyevaluation.com/view_document/9444/Case-Study-Commonwealth-Engineering-and-Construction.html Based in Houston, Texas (US), Commonwealth provides engineering and construction management services for chemical process industries. Aiming to drive operational efficiencies and enable… Tue, 25 Nov 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9441/Microsoft-Office-Professional-Plus-2007.html http://whitepapers.technologyevaluation.com/view_document/9441/Microsoft-Office-Professional-Plus-2007.html To address the needs of customers as well as emerging workplace trends, Microsoft focused the design of Microsoft Office Professional Plus 2007 around four key goals. They are: working more… Tue, 25 Nov 2008 00:00:00 -0500 http://whitepapers.technologyevaluation.com/view_document/9440/The-2007-Microsoft-Office-System-in-Manufacturing.html http://whitepapers.technologyevaluation.com/view_document/9440/The-2007-Microsoft-Office-System-in-Manufacturing.html This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business… Tue, 25 Nov 2008 00:00:00 -0500