The Role of Outsourcing in Responding to Opportunities and Challenges from Globalization
EquaTerra

Recent EquaTerra market research finds a consensus among western business leaders that increased globalization is inevitable—and that it…

Bigger, Broader, and Better Linked: Considerations for Integrated Sourcing of Facilities Management and Real Estate
EquaTerra

For many companies, the second largest cost after people is facilities. Solutions have evolved from traditional out-tasking and outsourcing to…

Accelerated Outsourcing
EquaTerra

Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce…

EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
EquaTerra

The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the…

The Issue: North American Mid-market IT Outsourcing Trends
EquaTerra

The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The…

The Benefits and Challenges of Globalization: An Economist Intelligence Unit Executive Summary
EquaTerra

In a world with few constants, sustaining growth and outpacing competition are key concerns for just about every company, regardless of…

IT Service Management—A Road Map for Success
EquaTerra

Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their…

How to Ensure IT Outsourcing Value in the Public Sector
EquaTerra

In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always…