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Case Study Description
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.
Related Topic: Enterprise Information Portal (EIP)
Related Industries: Information, Computer Systems Design and Related Services
Related Keywords: business portal, time and billing, IBM, customer service process, VAI, Workplace Services Express, customizable portal, portal products, lead generation and tracking, service-oriented architecture
Source: VAI
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