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Case Study Description
For many years, the various departments at Walker Foods worked independently of one another, which seriously impeded the flow of data throughout the enterprise. It was clear that an integrated system was in order, and after a few initial upgrades, the company decided on AppFinity’s WebCustomer overall online solution. Since its implementation, Walker Foods has increased order accuracy and significantly reduced expenses.
Related Topics: Accounting and Financial Management, Customer Relationship Management (CRM), Channel Management, Contact Management (CM), Customer Service and Support
Related Industry: Retail Trade
Related Keywords: AppFinity, Walker Foods, fully integrated system, increase accuracy, e-commerce solutions, online order solutions, Inc., coordination among departments, Internet-based quoting and ordering functions, IT costs
Source: AppFinity Software Corp.
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