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Checklist/Buyer Guide Description
Hosted customer relationship management (CRM) solutions make up a large portion of the growing CRM market. This guide looks at 15 major players, including Salesforce.com, NetSuite, Microsoft, Entellium, SugarCRM, and Oracle, to help you compare the features and costs of each. Comparison points include pricing per user, sales force automation features, service and support features, and marketing features.
Related Topics: Customer Relationship Management (CRM), Customer Service and Support, Marketing Automation, Sales Force Automation (SFA), Decision Making
Related Keywords: CRM, customer relationship management, CRM solution, CRM system, CRM applications, CRM sales force, customer support, customer service, CRM solutions, CRM systems
Source: InsideCRM
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